Privacy Policy
As Data Controllers for the information obtained by you, Paralos Shipping Pte. Ltd. (“Paralos”, the “Firm”, “we” or “us”), are committed to maintaining the accuracy, confidentiality and security of your personal data. We have a duty to safeguard and keep confidential any information relating to our customers. Whether it is provided to us in person, over the phone, by electronic means or while visiting our website, we will strive at all times to ensure that your personal data is kept confidential and secure.
This Privacy Policy describes the personal data that Paralos collects from you or about you and how we use and to whom we disclose this information.
As a business regulated by the Guernsey Financial Services Commission, we may on occasion need to process your data to comply with the regulatory requirements or fulfil the obligations of a contract we have entered into with you.
For the purposes of this Privacy Policy, personal data is any information about an identifiable individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications. Personal data does not include anonymous or non-identifiable information (i.e. information that cannot be associated with or tracked back to a specific individual).
- Name and residential address
- Date of birth
- Contact details
- Identification numbers and documents (i.e. National Registration Identity Cards Numbers and passport numbers)
- Various financial information including assets, liabilities, and transactions of Paralos Shipping
- Citizenship data
- Occupation data
- Providing our contracted services to you
- Maintaining and using relevant electronic filing systems
- Keeping your records up to date
- Conducting compliance, anti-money laundering and risk reviews
- Complying with any requirement of applicable law, regulation or reporting to or responding to queries from a regulatory or tax authority
- Protecting and enforcing our contractual and legal rights
- Any purpose set out in our Terms and Conditions
- Any other purpose reasonably related to the aforesaid
We will not collect any personal data that identifies a visitor to our website individually unless specified otherwise. We will only collect the Domain Name Server of your address (and/or IP address) and of the pages visited during your visit to our website. Such information will be used to prepare aggregate information about the number of visitors to the site and general statistics on usage patterns.
Some of this information will be gathered through the use of “cookies”. Cookies are small bits of information that are stored on a person’s web browser on their computer that can be retrieved by this site. Should you wish to disable these cookies you may do so by changing the settings on your browser itself.
In the future, if we intend to process your personal data for a purpose other than that which it was collected, we will provide you with information on that purpose and any other relevant information.
We process your personal data in order to comply with our legal obligations. These obligations are set out in legislation such as the Companies Act 1967 of Singapore and all other legislation applicable to our business.
Much of the information we hold will have been provided by you upon completion of an application form. We do not use automated decision making (including profiling) in any circumstances.
We hold your personal data both in hard copy files and on IT systems. The information will be stored until the expiration of a period of ten years after the termination of our relationship with you, or when retention is no longer necessary for any legal or business purposes. We take the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees, agents or service providers in the proper performance of their duties.
Personal data may be shared internally with the senior management of the Firm and relevant information may be shared with members of the workforce. Information may also be shared with third parties that provide certain information technology and data processing services to us so that we may operate our business or comply with our legal obligations.
Any request for personal data made by a financial services regulator or public authority or governmental body with jurisdiction over us will be complied with.
We will take into account the risks that are presented by the processing of the Personal Data and will take reasonable steps to ensure the reliability of any employee, agent or contractor of ours or any such approved sub-processor who may have access to Personal Data, ensuring that all such persons are subject to confidentiality undertakings or other contractual, professional or statutory obligations of confidentiality.
Sub-processors will only be used by us to process Personal Data where they offer the same level of protection for Personal Data at a minimum which meet the requirements of the Personal Data Protection Act 2012 of Singapore (the “DP Law”). We shall impose contractual obligations on such sub-processors ensuring their compliance with the applicable legal requirements and limiting their processing of Personal Data to specified purposes only.
We do not in the normal course of our business transfer personal data outside of Singapore and the European Economic Area. Should such a transfer be deemed necessary, we will ensure that contractual safeguards are in place with any third party as relevant. In particular, for any transfer of personal data outside of Singapore, we will take appropriate steps to ensure that the recipient of personal data is legally obliged to provide to the personal data a comparable standard of protection as set out under the DP Law. Should such a transfer outside of Singapore and the European Economic Area become a typical or regular part of the way we conduct our business, we will update this Privacy Policy and inform you of the change.
No information collected as a result of your interaction with our website will be disclosed to any third party, other than as already referred to and/or in accordance with the terms set out below:
- where we (or any third party acting on our behalf) are legally compelled to do so;
- where there is a duty to the public to disclose;
- where our interests require disclosure; or
- where disclosure is made at your request or with your consent.
Privacy and personal data protection principles vary from one country to another. When you access or link to any Local Site, please read the privacy statement issued by the Local Site to determine the policies that apply to information or data maintained by the Local Site. If the privacy statement contained in our website conflicts with that of the Local Site, the privacy statement of the Local Site shall prevail.
Whenever you use any of our electronic services (“e-Services”) or contact us by e-mail, data is transmitted via an open public network (the internet) often across borders without any controls. Although data provided through e-Services may be encrypted, normal e-mails are not and neither is the identity of the sender or recipient, thereby potentially being vulnerable to any third party who may read these details.
Please note that there may be limitations on these rights, depending on the specific circumstances concerning the personal data we process and the applicable legal requirements.
If you would like access to the data we hold, we must receive a request in writing in order to fulfil the request. This request should be sent to us by post or by email to the Attention of and at the address or email address appended to the end of this Privacy Notice.
If you have any queries on how we are handling your Personal Data, or if you have any query or complaint about such matters, please contact:
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